The Department for Retention Outreach and Advising Resources provides onboarding and training for FIU undergraduate advisors, as well as coordinates the centralized retention and outreach initiatives of the university.
The department educates new advisors in university policies and procedures as they relate to academic advising. For current advisors, it hosts workshops webinars and runs the advisor education portal located in Canvas. For access to the Advisor Portal, please email Maria Walker, firstname.lastname@example.org.
Request for Temporary Caseload Support
A college may request caseload support from the Division of Academic and Career Success (ACS) when an advisor goes on leave or vacates their position. ACS may provide caseload support via the Central Advisor for a minimum of 4 weeks and a maximum of 12 weeks. As a baseline, ACS will consider providing support to the population of students from the vacated caseload who are in freshmen and/or sophomore standing (as capacity permits). Depending on the number of requests received and the size of the associated caseloads, ACS may redefine that population. Click here to submit your request.
Panther Success Network
Academic Advisors can refer student cases to our team via the Panther Success Network. Referral options include Student SOS, College Life Coaching, and Progression Specialist (coming soon).